Your use of this Website and/or our services constitutes Your agreement to the following
terms and conditions. If You do not agree with any of these terms and conditions, please do
not use this Website or Our services.
If You are under legal age of consent for Your respective district, You are not allowed to
access or use this Website or Our services. You acknowledge and agree that You must be of
legal age to purchase any of Our products or services available on this Website or
otherwise.
By submitting an order and/or payment, You are acknowledging that You have read and
understand these terms and conditions. By submitting an order and/or payment, You are also
agreeing to be legally bound by these terms and conditions, which form the entire agreement
between You and AMZ Book Publish.
Packages on our site are applicable to books comprising 40 pages or less.
"Website" means all online content on AMZ Book Publish website pages.
"Customer," "You," or "Yours" mean and refer to you and/or any other person submitting an
order to AMZ Book Publish on your behalf.
"Company," "We," or "Our" mean and refer to AMZ Book Publish, a company registered under
the laws of Massachusetts.
"Product" means and refers to all services and products provided by AMZ Book Publish to
Customer in accordance with his/her Order.
"Order" means an order via phone or e-mail made by Customer to purchase services or products
provided by AMZ Book Publish. Orders are confirmed by down payments via credit card, cash
receipt or bank wire transfer
It is important that you read and fully understand the refund policy in order to have full knowledge of the privileges and limitations governed by the AMZ Book Publish Policy. We offer refunds only in special cases and specified conditions, detailed as under:
The customer is entitled to 1000% refund before our writers/editors start working on the project. If (for any reason) you change your mind and decide against continuing your project with us after placing your order, you can ask for refund within the first hour of placing your order. A 15% processing fee will be charged in other cases.
Once the work is delivered, customers are only entitled to claim a refund once they have
exhausted all the options detailed as under; If it does not comply with project requirements
(as requested/documented by the customer). We are committed to provide our customers with
100% satisfaction and offer unlimited revisions to ensure that the delivery is up to the
mark. We assign, re-assign and re-write your work to ensure complete satisfaction. Reserve
FREE Pages for future, but of same value and you can avail them at any time.
If we're still not able to deliver what you asked for, refund will be processed with a
mutual agreement on a set percentage (but only in the cases where the delivery is completely
off the mark)
We believe in "On Time Delivery" but if, for any reason we fail to deliver the asked service on time, after at least three attempts to contact us, your refund will be processed once it is established through documentary evidence that the late delivery was the company’s fault.
Refunds must be claimed within 60 days of delivery. Refunds claimed after the set time frame will not be entertained. All the customers must note the deadline for claiming refund at the time of placing order.
In case of late delivery due to some minor technical errors, such as grammatical, typing, word count, missing references etc., refunds will be processed with mutual agreement and the company will only settle with partial refund or discounts reserved for future purchases. The company will not be responsible for any delay from the client’s end.
If a project has been abandoned in terms of approvals or specifications, based on the lack of any written communication between the client and the account manager for a period of at least 45 days then the project will be deemed as closed. Fees will be charged to Reactivate the project.
“Closed Project” is a project that has been either delivered in full or wasn’t claimed for a period of at least 45 days and AMZ Book Publish cannot be held liable after the stated time duration.
The Products delivered to You are completely original content. The full copyright to the Products and other materials delivered to you is retained by you and you alone. You agree to indemnify, defend, and hold harmless the Company for any and all unauthorized uses you may make of any material available made available to you by Company. Any unauthorized use of the delivered Products and/or content of this Website may subject you to civil or criminal penalties.
We do not condone, encourage, or knowingly take part in plagiarism or any other acts of fraud
or dishonesty. We strongly adhere to and abide by all copyright laws, and will not knowingly
allow any Customer to commit plagiarism or violate copyright laws.
Neither the Company nor any of its affiliates and/or partners shall be liable for any
unethical, inappropriate, illegal, or otherwise wrongful use of the Products and/or other
written material received from our Website. This includes plagiarism, lawsuits, poor
grading, expulsion, academic probation, loss of
scholarships/awards/grants/prizes/titles/positions, failure, suspension, or any other
disciplinary or legal actions. The buyer of material from our Website is solely responsible
for any and all disciplinary actions arising from the improper, unethical, and/or illegal
use of the material.
We do not own the copyright of images unless specifically designed by our in-house illustrators - hence we do not use copyright images by ourselves. We will simply provide you links of recommended images so you can copy and place by yourself. You may use royalty free images without any worry, however for copyright images you may require to pay the owner(s).
We will refund 100% of paid fee if you make request for refund before we start working on
your ordered product (except the transaction charges that will be deducted). Once an order
is delivered you are no longer eligible to ask for 100% refund. Once an Order has been
started, the hours put into the project cannot be recuperated and thus we will not provide a
refund. The Products and Services offered are non-refundable and come with no warranties,
expressed or implied. However, you may ask for up to 1 revision free of charge. In case you
are not 100% satisfied with the quality of product/ services, you may ask for 50% refund
against the paid fee amount.
We will process the refund of 50% fee amount subject to verification of the quality concerns
you would claim. In case you have a special complaint scenario and demand full fee amount
refund then your case shall be forwarded to evaluation-committee and they will take an
impartial decision based upon facts and evidences.
Editing Orders: We will revise edited content to ensure that no objective or technical errors
remain. If no objective or technical errors remain in the content, any further revisions to
that content are provided at the sole discretion of the Company.
Ghostwriting Orders: We will revise small segments of written material until that segment is
approved by the Client. Once the Client approves of the content that we develop, revisions
to that content will be billed at an appropriate editing rate.
You agree to release and hold the Company and its employees, officers, directors,
shareholders, agents, representatives, affiliates, subsidiaries, advertising, promotion and
fulfillment agencies, any third-party providers, or sources of information or data and legal
advisers (the “Company’s Affiliates”) harmless from any and all losses, damages, rights,
claims, and actions of any kind arising from or related to the Products, including but not
limited to: (a) telephone, electronic, hardware or software, network, Internet, email, or
computer malfunctions, failures or difficulties of any kind; (b) failed, incomplete, garbled
or delayed computer transmissions; (c) any condition caused by events beyond the control of
the Company that may cause the Product to be delayed, disrupted, or corrupted; (d) any
injuries, losses or damages of any kind arising in connection with or as a result of
utilizing our services; or (e) any printing or typographical errors in any materials
associated with our services. In addition, you agree to defend, indemnify, and hold the
Company and Company’s Affiliates harmless from any claim, suit or demand, including
attorney’s fees, made by a third party due to or arising out of your utilizing of our
services, your violation or breach of these Terms and Conditions, your violation of any
rights of a third party, or any other act or omission by you.
Ghostwriting Orders: We will revise small segments of written material until that segment is
approved by the Client. Once the Client approves of the content that we develop, revisions
to that content will be billed at an appropriate editing rate.
In no event shall the Company be liable for any direct, indirect, punitive, incidental,
special, or consequential damages arising out of or in any way connected with the use of
this Website or any information provided on this Website. Because some states or
jurisdictions do not allow the exclusion or limitation of liability for consequential or
incidental damages, the above limitation may not apply to you.
You acknowledge and agree that We may unilaterally change the Privacy policy and the Terms and Conditions. We recommend you reviewing both the pages from time-to-time as any such changes will be reflected in this section of our Website.
AMZ Book Publish is an independent platform dedicated to ethical book publishing and marketing solutions for self-reliant authors. We adhere to US Federal and State laws and are not affiliated with Amazon.com.